integrable.cloud$12/month
About 1,695 conversations a month, half of unused credits rolling over. Free plan, no card.
About $24/month
Around $24 a month for roughly 100 billable conversations, with higher tiers from about $49. The Lyro AI capability is a separate add-on of about $39 a month.
Tidio figures from Tidio's public pricing page, checked 2026-09-10.
Side by side
Feature by feature
Every cell is checkable. Rows where they win are marked as theirs.
| Feature | integrable.cloud | TidioChecked 2026-09-10 |
|---|---|---|
| Pricing | ||
| Entry price | $12 a month · free plan, no card | About $24/month for ~100 conversations |
| AI answers | YesIncluded on every plan | PartlyLyro is a ~$39/month add-on |
| Answers | ||
| Answers from your pages | YesAnswers from your pages, with the source shown | YesWith the Lyro add-on |
| Admits when it doesn't know | YesSays when it doesn't know, and takes a message | YesHands to live chat |
| Store and chat | ||
| Live chat for your team | PartlyHandoff inbox for takeovers | YesA mature live-chat product |
| Shopify | NoNo app — order status via your own endpoint | YesMature Shopify integration |
| Proactive messages | YesProactive greetings | YesVisitor tracking and triggers |
| Actions | ||
| Books appointments | YesGoogle & Microsoft calendars; Calendly by link | PartlyThrough integrations |
| Lead alerts to your phone | YesWhatsApp and Telegram (Telegram free) | YesMobile apps |
Straight answer
Which one should you choose?
If one of theirs is your situation, choose Tidio — we’d rather lose the sign-up than the argument.
Choose Tidio if
- A genuinely good live-chat product with years of polish, and a mature Shopify integration.
- Visitor tracking and proactive triggers built for ecommerce.
- A large template library and an established support team.
Choose integrable.cloud if
- AI is included, not an add-on with its own line item.
- More conversations per dollar at the entry tier.
- Answers cite the page they came from.
Whatever you compare it with
When you shouldn't pick us at all
You need a full helpdesk
There's a handoff inbox for taking over chats, but no ticketing or SLA reporting. Intercom or Crisp fit a support team better.
You need certifications today
We aren't SOC 2 or HIPAA certified. If procurement requires either, we won't pass — better to know now.
You need voice
It answers in text on your website. There's no phone agent.
You want to design every path
The first version is drafted from your pages. If you want to author each branch in a visual editor, use a builder like Voiceflow.
You need logos to make the case
This is a new product without a customer wall yet. Everything else is checkable — the API reference, the pricing, the limits.
Before you switch
Still deciding?Ask the people who build it.Is Tidio ever the better choice?
Yes: A genuinely good live-chat product with years of polish, and a mature Shopify integration. If that's your situation, choose Tidio.Where do the figures come from?
Tidio's own public pages, checked on 2026-09-10. Prices change — check theirs before you decide.How do I try it on my own site?
Start on the free plan — no card. Paste your website address, review the assistant it drafts, and paste one line of HTML when you're happy.
More comparisons
How it stacks up against the rest
vs Intercom
Support organisations with a staffed inbox, running Fin on top of seats.
Seats + $0.99/resolution
vs Chatbase
Teams that want an agent trained on their content, sold up to enterprise.
About $32/month
vs Crisp
Teams that want a flat-priced shared inbox with seats included.
About $45/month
vs Voiceflow
Teams building conversational agents as a design artefact, with a visual builder.
Price not published
vs Drift
B2B revenue teams doing conversational marketing and pipeline qualification.
Price not published
vs building it yourself
Teams with engineers and a reason to own the whole stack.
Engineering time
