Pick the right address
Every subject has its own inbox
Separate so the subject is obvious before the message is opened. No ticket numbers, and never an assistant pretending to be a person.
Support
Something not working, or a question about your account. Usually answered the same working day.
hello@integrable.cloud
Security
Vulnerability reports and questionnaires. Acknowledged within three working days.
security@integrable.cloud
Sales and enterprise
Volume pricing, invoicing instead of card billing, or a security review.
hello@integrable.cloud
Privacy
Access, correction or deletion requests, under the DPA and the privacy policy.
privacy@integrable.cloud
Press
Put “press” in the subject and it's found faster. The kit is at /press.
hello@integrable.cloud
Legal
Contracts, notices and anything your counsel needs in writing.
legal@integrable.cloud
- Typical first reply to support, on working days
- Same day
- To acknowledge a security report
- 3working days
- Forms to fill in or ticket numbers to quote
- 0
Before you write
Answered faster on a page than in an inbox
Four things people email about that are already written down — including the parts where the answer is no.
Pricing
Every number, including what happens when you run out and what rolls over.
/pricing
Security review
The usual questions answered in advance. Send yours if it isn't there.
/security/questionnaire
Whether it suits you
The comparisons list the situations where a competitor is the better buy.
/compare
How to build on it
The quickstart, the API reference and every error code.
/docs