Comparison

integrable.cloud vs Chatbase

The closest product to this one in shape. The difference is the entry price, what happens to unused allowance, and how much of booking and lead routing is built in.

integrable.cloud

$12/month

About 1,695 conversations a month, half of unused credits rolling over. Free plan, no card.

Chatbase

About $32/month

Tiered monthly plans with a fixed message-credit allowance — roughly $32, $120 and $400 a month on annual billing, with monthly billing about 25% higher. Extra credits are bought in packs.

Chatbase figures from Chatbase's public pricing page, checked 2026-09-10.

Side by side

Feature by feature

Every cell is checkable. Rows where they win are marked as theirs.

integrable.cloud compared with Chatbase
Featureintegrable.cloudChatbaseChecked 2026-09-10
Pricing
Entry price$12 a month · free plan, no cardAbout $32/month on annual billing
What you pay forOne pool of usage credits for chat, alerts and pagesMessage credits per tier
Unused allowanceYesHalf of unused credits roll overFixed monthly allowance; extra credits bought in packs
Answers
Trained on your contentYesAnswers from your pages, with the source shownYesWebsite, files and more
SetupYesPaste your URL — a draft in minutesYesFrom your content
Actions
Books appointmentsYesGoogle & Microsoft calendars; Calendly by linkPartlyAssembled from actions and integrations
Lead routingYesSlack, Google Sheets, HubSpot, webhooksYesIntegrations available
Lead alerts to your phoneYesWhatsApp and Telegram (Telegram free)PartlyThrough integrations
Reach
ChannelsPartlyYour website (alerts go to your phone)YesWeb plus Instagram, Messenger and more
Track recordNoA new product — no customer logos yetYesLong list of named customers
Trust
Data isolationYesRow-level security, per-workspace encryptionYesEnterprise security programme
CertificationsNoNo SOC 2 or HIPAA yetYesHolds certifications we don't

Straight answer

Which one should you choose?

If one of theirs is your situation, choose Chatbase — we’d rather lose the sign-up than the argument.

Choose Chatbase if

  • A far longer track record, with named customers including recognisable enterprises.
  • More channels out of the box, including Instagram and Messenger.
  • Compliance certifications we don't hold.
  • A larger team shipping against a longer roadmap.

Choose integrable.cloud if

  • Entry price: $12 against roughly $32.
  • Half of unused credits roll over on paid plans.
  • Booking onto Google, Microsoft or Calendly built in, not assembled.

Whatever you compare it with

When you shouldn't pick us at all

You need a full helpdesk

There's a handoff inbox for taking over chats, but no ticketing or SLA reporting. Intercom or Crisp fit a support team better.

You need certifications today

We aren't SOC 2 or HIPAA certified. If procurement requires either, we won't pass — better to know now.

You need voice

It answers in text on your website. There's no phone agent.

You want to design every path

The first version is drafted from your pages. If you want to author each branch in a visual editor, use a builder like Voiceflow.

You need logos to make the case

This is a new product without a customer wall yet. Everything else is checkable — the API reference, the pricing, the limits.

  • Is Chatbase ever the better choice?

    Yes: A far longer track record, with named customers including recognisable enterprises. If that's your situation, choose Chatbase.
  • Are the prices comparable?

    Both products meter in credits, but a credit does not buy the same thing on each. Check what one costs you per conversation on your own volume.
  • Where do the figures come from?

    Chatbase's own public pages, checked on 2026-09-10. Prices change — check theirs before you decide.
  • How do I try it on my own site?

    Start on the free plan — no card. Paste your website address, review the assistant it drafts, and paste one line of HTML when you're happy.

Free plan · no card

See what it drafts from your own site

Free to start, no card, about five minutes. If it isn't right, the page above says so.

  • Live in minutes
  • Answers cite your pages
  • Cancel any time