$12/month
About 1,695 conversations a month, half of unused credits rolling over. Free plan, no card.
About $32/month
Tiered monthly plans with a fixed message-credit allowance — roughly $32, $120 and $400 a month on annual billing, with monthly billing about 25% higher. Extra credits are bought in packs.
Chatbase figures from Chatbase's public pricing page, checked 2026-09-10.
Side by side
Feature by feature
Every cell is checkable. Rows where they win are marked as theirs.
| Feature | ChatbaseChecked 2026-09-10 | |
|---|---|---|
| Pricing | ||
| Entry price | $12 a month · free plan, no card | About $32/month on annual billing |
| What you pay for | One pool of usage credits for chat, alerts and pages | Message credits per tier |
| Unused allowance | YesHalf of unused credits roll over | Fixed monthly allowance; extra credits bought in packs |
| Answers | ||
| Trained on your content | YesAnswers from your pages, with the source shown | YesWebsite, files and more |
| Setup | YesPaste your URL — a draft in minutes | YesFrom your content |
| Actions | ||
| Books appointments | YesGoogle & Microsoft calendars; Calendly by link | PartlyAssembled from actions and integrations |
| Lead routing | YesSlack, Google Sheets, HubSpot, webhooks | YesIntegrations available |
| Lead alerts to your phone | YesWhatsApp and Telegram (Telegram free) | PartlyThrough integrations |
| Reach | ||
| Channels | PartlyYour website (alerts go to your phone) | YesWeb plus Instagram, Messenger and more |
| Track record | NoA new product — no customer logos yet | YesLong list of named customers |
| Trust | ||
| Data isolation | YesRow-level security, per-workspace encryption | YesEnterprise security programme |
| Certifications | NoNo SOC 2 or HIPAA yet | YesHolds certifications we don't |
Straight answer
Which one should you choose?
If one of theirs is your situation, choose Chatbase — we’d rather lose the sign-up than the argument.
Choose Chatbase if
- A far longer track record, with named customers including recognisable enterprises.
- More channels out of the box, including Instagram and Messenger.
- Compliance certifications we don't hold.
- A larger team shipping against a longer roadmap.
Choose integrable.cloud if
- Entry price: $12 against roughly $32.
- Half of unused credits roll over on paid plans.
- Booking onto Google, Microsoft or Calendly built in, not assembled.
Whatever you compare it with
When you shouldn't pick us at all
You need a full helpdesk
There's a handoff inbox for taking over chats, but no ticketing or SLA reporting. Intercom or Crisp fit a support team better.
You need certifications today
We aren't SOC 2 or HIPAA certified. If procurement requires either, we won't pass — better to know now.
You need voice
It answers in text on your website. There's no phone agent.
You want to design every path
The first version is drafted from your pages. If you want to author each branch in a visual editor, use a builder like Voiceflow.
You need logos to make the case
This is a new product without a customer wall yet. Everything else is checkable — the API reference, the pricing, the limits.
Before you switch
Still deciding?Ask the people who build it.Is Chatbase ever the better choice?
Yes: A far longer track record, with named customers including recognisable enterprises. If that's your situation, choose Chatbase.Are the prices comparable?
Both products meter in credits, but a credit does not buy the same thing on each. Check what one costs you per conversation on your own volume.Where do the figures come from?
Chatbase's own public pages, checked on 2026-09-10. Prices change — check theirs before you decide.How do I try it on my own site?
Start on the free plan — no card. Paste your website address, review the assistant it drafts, and paste one line of HTML when you're happy.
More comparisons
How it stacks up against the rest
vs Intercom
Support organisations with a staffed inbox, running Fin on top of seats.
Seats + $0.99/resolution
vs Tidio
Small ecommerce and service businesses running live chat with an agent on top.
About $24/month
vs Crisp
Teams that want a flat-priced shared inbox with seats included.
About $45/month
vs Voiceflow
Teams building conversational agents as a design artefact, with a visual builder.
Price not published
vs Drift
B2B revenue teams doing conversational marketing and pipeline qualification.
Price not published
vs building it yourself
Teams with engineers and a reason to own the whole stack.
Engineering time