Reference

email_not_configured

No email provider credentials exist on this deployment.

502HTTP 502 · Email Not Configured

What it means

No email provider credentials exist on this deployment.

Do not retry

The identical request will fail the same way every time. Change it first.

What causes it

  • The environment has no provider configured.

How to fix it

  • An operator problem. Report it with the `request_id`.
  • Distinguished from a rejection because the fix is a different one — nothing about the recipient is wrong.

What the response looks like

502 application/problem+json
{
  "error": {
    "code": "email_not_configured",
    "message": "No email provider credentials exist on this deployment",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/email_not_configured",
  "title": "Email Not Configured",
  "status": 502,
  "detail": "No email provider credentials exist on this deployment",
  "instance": "/api/bots/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Still stuck

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.

Something here wrong or missing? Tell us — the documentation and the API are maintained by the same person, so a correction is a fix rather than a ticket.

Building on it? Start on the free plan — no card — and call the same API the dashboard uses.

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