Reference

configuration_error

The service is misconfigured for the operation you asked for. It is our fault, but it will not clear on its own.

500HTTP 500 · Configuration Error

What it means

The service is misconfigured for the operation you asked for. It is our fault, but it will not clear on its own.

Do not retry

The identical request will fail the same way every time. Change it first.

What causes it

  • A required credential or setting is absent in the environment serving the request.
  • A capability was invoked that has not been provisioned.

How to fix it

  • Retrying will not help. Report it with the `request_id`.

What the response looks like

500 application/problem+json
{
  "error": {
    "code": "configuration_error",
    "message": "The service is misconfigured for the operation you asked for. It is our fault, but it will not clear on its own",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/configuration_error",
  "title": "Configuration Error",
  "status": 500,
  "detail": "The service is misconfigured for the operation you asked for. It is our fault, but it will not clear on its own",
  "instance": "/api/bots/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Still stuck

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.

Something here wrong or missing? Tell us — the documentation and the API are maintained by the same person, so a correction is a fix rather than a ticket.

Building on it? Start on the free plan — no card — and call the same API the dashboard uses.

Start free