voice_too_long

The recording was longer than one spoken turn may be (about a minute), so it was not transcribed.

• The microphone was left open while the visitor did something else.
• A client that records continuously and sends the whole recording at once.

• Send what the visitor said one turn at a time; the widget ends a turn after a short silence.
• Keep each recording under 4 MB and about 60 seconds.

{
  "error": {
    "code": "voice_too_long",
    "message": "The recording was longer than one spoken turn may be (about a minute), so it was not transcribed",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/voice_too_long",
  "title": "Voice Too Long",
  "status": 413,
  "detail": "The recording was longer than one spoken turn may be (about a minute), so it was not transcribed",
  "instance": "/api/agents/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Codes that are easy to confuse with this one, or that show up alongside it:

• no_speech

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.