voice_format

The uploaded voice recording is not in a format the platform takes.

• A video file, or an audio format other than MP3, WAV, M4A, OGG or WebM.

• Record in the studio, or upload one of those formats.

{
  "error": {
    "code": "voice_format",
    "message": "The uploaded voice recording is not in a format the platform takes",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/voice_format",
  "title": "Voice Format",
  "status": 422,
  "detail": "The uploaded voice recording is not in a format the platform takes",
  "instance": "/api/agents/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.