payment_permanent

A billing call was rejected and retrying it will not help.

• The payload was rejected by the provider.
• An unknown product or price id was referenced.
• The API key is wrong.

• Read `detail` — it names what the provider objected to.
• Do not retry. Correct the call.

{
  "error": {
    "code": "payment_permanent",
    "message": "A billing call was rejected and retrying it will not help",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/payment_permanent",
  "title": "Payment Permanent",
  "status": 400,
  "detail": "A billing call was rejected and retrying it will not help",
  "instance": "/api/bots/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Codes that are easy to confuse with this one, or that show up alongside it:

• payment_transient
• payment_not_configured

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.