notification_rejected

The destination itself is wrong — that number or chat cannot receive the message.

• The phone number is not registered on the channel.
• The bot was removed from the chat, or never added.
• The recipient blocked the sender.

• Correct the destination in the dashboard. Retrying the same one cannot work.

{
  "error": {
    "code": "notification_rejected",
    "message": "The destination itself is wrong — that number or chat cannot receive the message",
    "request_id": "7cb7f7862a82425d8e4c3fb8a497dfe6"
  },
  "type": "https://integrable.cloud/docs/errors/notification_rejected",
  "title": "Notification Rejected",
  "status": 502,
  "detail": "The destination itself is wrong — that number or chat cannot receive the message",
  "instance": "/api/bots/01a0652b-3713-7ea1-a6c9-2e895389ec34"
}

Branch on error.code, not on the message — the code is stable, the sentence is not. Log request_id either way.

Codes that are easy to confuse with this one, or that show up alongside it:

• notification_transient

Quote the request_id from the response — hello@integrable.cloud. It is what lets us find the exact request. The full list of codes is at Error codes, and the conventions every endpoint shares are in Retries, versioning and limits.